At BulkMat.com ("we," "us," "our," or "the Website"), we understand that your personal data is valuable and deserves the highest level of protection. We are dedicated to maintaining transparency and accountability in every aspect of how we collect, process, and safeguard your information.
This Privacy Policy provides a comprehensive explanation of our data handling practices in accordance with the Personal Data Protection Act (PDPA) 2019 and all other applicable data protection laws. By accessing our website and utilizing our services, you acknowledge and accept the practices outlined in this policy.
We collect only the personal information necessary to deliver exceptional services and enhance your experience with us. Personal information refers to any data that can directly or indirectly identify you as an individual.
| Category | Types of Information |
| Identity Information | First and last name Gender identity Date of birth and age National identification number Profile photograph (where applicable) |
| Contact Details | Residential and delivery addresses Email addresses Telephone numbers (mobile and landline) Social media identifiers (LINE ID, Facebook, Google accounts) |
| Financial Data | Payment card information (cardholder name, number, expiry date, issuing bank) Bank account details Billing and tax invoice information |
| Technical Information | Internet Protocol (IP) address Media Access Control (MAC) address Browser type, version, and settings Session identifiers and browsing behavior patterns |
We collect information that you voluntarily provide when you:
We automatically gather certain information through technological means when you:
We may receive your information from trusted third-party partners who have lawfully obtained your explicit consent to share data with us. This ensures seamless service delivery and enhanced business operations while maintaining the highest standards of data protection.
We process your personal data only when we have a lawful basis to do so:
| Legal Basis | Application |
| Contractual Necessity | Processing required to fulfill our contractual obligations, including order fulfillment, payment processing, and delivery of purchased goods or services |
| Explicit Consent | Processing activities that require your voluntary agreement, such as marketing communications, processing of sensitive data categories, and participation in promotional campaigns |
Your personal data enables us to provide, maintain, and improve our services:
| Purpose | Specific Activities |
| Service Delivery | Processing orders, coordinating shipping logistics, managing returns, exchanges, and refunds |
| Customer Support | Responding to inquiries, providing technical assistance, resolving complaints, and facilitating rights requests |
| Service Enhancement | Analyzing usage patterns to improve user experience, developing new features, and optimizing existing services |
| Marketing Communications | Sending promotional offers, exclusive discounts, product updates, and relevant news (only with your express consent) |
| Analytics and Research | Conducting market research, analyzing trends, and gathering insights to better serve customer needs |
| Security and Legal Compliance | Preventing fraud, ensuring platform security, meeting regulatory obligations, and protecting all users' interests |
We share your personal data only when necessary and with appropriate safeguards in place:
️ IMPORTANT: We never sell, rent, or trade your personal information to third parties for their marketing purposes.
We retain your personal data only for the duration necessary to achieve the purposes outlined in this policy or as mandated by applicable laws. Once information is no longer required, we ensure its secure deletion or complete anonymization using industry-standard methods.
We implement comprehensive security measures to protect your personal information:
Under the PDPA, you are entitled to the following rights concerning your personal data:
1. Right to Withdraw Consent
Revoke your consent for data processing at any time, without affecting the lawfulness of processing based on consent before withdrawal
2. Right to Access
Request and receive copies of your personal data that we maintain in our systems
3. Right to Rectification
Request corrections or updates to ensure your personal data remains accurate and complete
4. Right to Erasure
Request deletion of your personal data when it is no longer necessary for the purposes collected
5. Right to Restriction
Request temporary suspension of processing while we investigate your concerns or requests
6. Right to Data Portability
Receive your personal data in a structured, commonly used, and machine-readable format
7. Right to Object
Object to specific processing activities, particularly those based on legitimate interests or direct marketing
To exercise any of these rights, please contact our Data Protection Officer using the information provided below. We commit to responding to your request within 30 days of receipt.
Our website may contain links to external websites operated by third parties. We cannot be held responsible for the privacy practices or content of these external sites. We strongly recommend reviewing their privacy policies before providing any personal information.
While we respect your autonomy regarding personal data sharing, certain information is essential for service provision. Choosing to limit data collection may impact your ability to:
This Privacy Policy may be updated periodically to reflect changes in our practices, technological advancements, or legal requirements. We encourage you to review this policy regularly for the latest information. Material changes will be communicated through prominent website notices or direct email notifications.
Data Protection Officer
Email: sales@aires.co.th
Phone: 02-0777-869
Online Form: www.bulkmat.com/contactus
You maintain complete control over your account and may request permanent deletion at any time by contacting sales@aires.co.th. Upon confirmation of account deletion, all associated personal data will be irreversibly removed from our systems. Please note that this action cannot be reversed, and deleted data cannot be recovered.
By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy in its entirety.